Keeping Well is a partnership between the Improving Access to Psychological Therapies Services provided by Central and North West London NHS Foundation Trust and West London NHS Trust. 

The Covid-19 pandemic has brought considerable challenges and stresses to health and care professionals.  Working longer hours in hospitals, community and care homes, seeing friends and colleagues become unwell, being redeployed or asked to work in unfamiliar areas may have impacted your stress, anxiety or mood.

You may have worries about your own or your family’s health and safety. You might be exhausted from juggling the pressures of home life and childcare, social isolation and the uncertainty that this period brings to all our lives.

The Keeping Well service is here to provide wellbeing and psychological support to:

  • All NHS staff in North West London
  • All staff in care/residential homes in North West London
  • All London Ambulance Service staff.

Read more about who the service is for We accept referrals from anyone (including healthcare professionals)

North West London is defined as Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington & Chelsea, Westminster:

Case studies


Lina is an NHS occupational therapist.

She used Keeping Well to put her life on track and re-establish her goals.  She was referred quickly and had her first session booked within days.

She says: "I believe one of the biggest steps is identifying that you need support, and asking for that help. Using services like Keeping Well gives you an opportunity to break down some of the challenges you are facing and put your mental well-being first. I still meet my therapist each week and my confidence has definitely increased, I feel I am moving forward with my life, whereas before I felt I had put it on hold."


Nathalie is an NHS midwife.

Recently, she had been under a lot of stress and struggled to find a balance between her heavy workload and challenges in her personal life. She’d tried private psychiatrists, but didn’t feel she was helped to handle the stress and pressure she was under.

48 hours after contacting Keeping Well, she was referred to the service and she says: "I’ve had seven sessions with an IAPT specialist which transformed the way I think about stress. It’s helped me regain my confidence which means I can approach my work with a more positive mindset. Never wait for help. Reach out.  Services like Keeping Well work. It’s vital we look after ourselves as well as others.”