We have listed a variety of offers that you are able to engage with personally or signpost colleagues to who may need this support. These offers are also open to healthcare staff who provide NHS services but are not directly employed by the NHS and to all social care staff.

Financial wellbeing support and help with the cost of living

We are living in difficult times, where the price of energy, food and bills are all rising steeply. Many Londoners are struggling to keep up with the cost of living. If you’re struggling with money, it’s important to remember that you’re not alone and there are people and organisations that can support you.

The London Cost of Living hub contains information about benefits, grants and discounts you can get if you’re in financial difficulty, from the Mayor of London, the government, your local council, charities and advice centres. The information might be relevant for you, or you might want to share it with someone you know.

Expand each section below to learn more about the financial advice available to you.

For all health and social care staff

NHS telephone support line

NHS staff can call this support line, provided by the MoneyHelper Service, for free and impartial money guidance.
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  • Free telephone: 0800 448 0826 (Monday to Friday 8am-6pm)
  • Whatsapp: Add 07701 342744 to your WhatsApp and send the Money Advice Service’s national support team a message for help with sorting out your debts, credit questions and pensions guidance.
  • Webchat: Chat to Money Helper Service team via their online portal

UNISON provides a one-off grant to help with essential expenses such as food and bills, general living costs, household appliances, urgent repairs, disability equipment and adaptations, utility bills and funeral costs. To be eligible to apply for financial assistance, you must have been a member of UNISON for at least four weeks and up to date with your subscriptions.

*Check with your organisation if they have Unison representative you can get in touch with*

For more details: www.unison.org

The Care Worker's Charitythe care workers charity.png

This charity has two grants:

  • Crisis grants – For care workers who have experienced a recent change in circumstance resulting in a significant financial impact.
  • Covid-19 Emergency Fund grant - Emergency funding for care workers who have suffered a drop in income due to Covid-19, or who need financial support because of a Covid-related circumstance. This extends to additional roles such as cooks/kitchen assistants, housekeepers or domestic workers, maintenance staff, drivers and admin staff (team leaders/supervisors and personal assistants)

For more details: www.thecareworkerscharity.org.uk


Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through partner organisations. 

For more details: www.turn2us.org.uk

For nurses

Royal College of Nursing - Lamplight Support Servicercn foundation.png

The RCN Lamplight Support Service is a telephone advice and information service for nursing team.
You may be eligible for a Lamplight Support Service hardship grant if you're a current or former nurse, midwife, healthcare assistant and associate. In certain circumstances, they can help a nursing student. You don't need to be a member of the Royal College of Nursing.

  • RCN Members: 0345 772 6100
  • Non RCN Member: 0345 772 6200

Lines are open 8.30am to 8.30pm, seven days a week

For more details: www.rcnfoundation.rcn.org.uk

Cavell Nurses Trustcavell nurses.png

Cavell Nurses Trust is a charity that supports UK nurses, midwives and healthcare assistants (working and retired) when they’re suffering personal or financial hardship often due to illness, disability, older age and domestic abuse. They provides this support through one-off grants to relieve financial hardship and rapid emergency funding for those at great risk.

For more details: www.cavellnursestrust.org

For ambulance staff

The Ambulance Staff Charity (TASC)london ambulance charity.jpg

Provides support to all present and past ambulance staff and their families in time of need, both in the NHS and independent sector. Services are independent and confidential and include psychological rehabilitation and counselling, including stress and PTSD support (physical rehabilitation, financial grants, debt advice, welfare and other support and bereavement support).

For more details: www.theasc.org.uk

For social workers 

Social Workers Benevolent Fund (SWBT)swbt_logo_RBB.jpg

The small charity offers a one off, limited financial help to social workers – including retired social workers – and their dependents in times of hardship, for example when experiencing sickness, bereavement, family difficulties or sudden catastrophe.

For more details: www.swbt.org

For civil servants

The Charity for Civil Servantscharity for civil servants.png

The Charity for Civil Servants (formerly The Civil Service Benevolent Fund) supports all civil servants, past and present, throughout their lives, with whatever problems they may have.

For more details: www.foryoubyyou.org.uk

Further NHS financial wellbeing offers and resources are available here.

  • Budget Planner Tool: this free Budget Planner puts you in control of your household spending and analyses your results to help you take control of your money. It’s already helped hundreds of thousands of people.

  • Quick Cash Finder Tool: use this quick cash finder tool to discover how you could quickly find and save money by simply cutting back on some of your regular spending.

  • Debt Advice Locator Tool: if you’re struggling with debt, it can be hard to know where to turn. But with lots of free national and local advice services available across the UK, you can use this tool to find help in a way that’s best for you.

  • Debt and borrowing: for taking control of debt, getting free debt advice, and how to borrow affordably.​​​​

  • Benefits: find out what benefits you’re entitled to and learn about Universal Credit.

  • Budgeting and managing your money: advice on running a bank account, planning your finances, and cutting costs.​​​​​​​

  • Work and redundancy: advice on understanding your employment rights, what in-work benefits you might be entitled to and how to handle redundancy.​​​​​​​

  • My Money: find loads of bright ideas, money saving tips and step by step recipes for saving money – let My Money help you keep more of your hard-earned cash.​​​​​​​

  • Help with scams: advice for spotting, avoiding and recovering from scams.

An impact of the current Covid-19 restrictions may mean that many households, of which NHS colleagues form a part, are financially compromised. This can contribute to increased levels of stress and anxiety for these colleagues, at a time when stress and anxiety may already be heightened.

If you're finding things difficult, talk to us today, we can help refer or signpost you to appropriate services such as Citizens Advice Bureau for further support.

Search for your local Citizens Advice Bureau here.

Financial wellbeing webinars for staff

Webinars on financial wellbeing are taking place for anyone within the NWL ICS. The 60 minutes virtual sessions will cover areas such as:

  • Reviewing the increasing cost of living
  • Understand your current financial position
  • Explore practical ways of reducing household expenditure
  • Smart borrowing choices
  • What help and support is available from the government
  • Create a workable action plan

The courses are live on the booking system and ready for delegates to start booking. For more information please download the poster here and to book, please visit this link.

You can access a series of recorded web events on managing your money with experts. Watch this one below by Thrive Ldn:

The Money Helper (formerly known as Money Advice Service)

The Money Helper publish regular videos to their Youtube channel here. Videos cover topics such as:

  • Budgeting and managing money
  • Renting and mortages
  • Debt and borrowing
  • Making and saving your cash

Food banks

Sufra Food Bank and Kitchensufra-logo-new.png

Sufra NW London is a local charity established in 2013 based in the Brent borough. Visit their website for information about their services. 

Summer holiday kids eat free deals

Explore the Money Saving Central website for where kids can eat for free during the summer half term. Includes restaurants such as Harvester, Asda Cafe, Tesco Cafe.

For managers and team leaders

As an employer, there are some steps you can take to help your staff to manage their financial wellbeing:

Money worries can have a huge impact on your mental health – financial stress can lead to sleepless nights, anxiety, and an inability to fully focus on your work.

However, as an employer, there are some steps you can take to help your staff to manage their financial wellbeing.

Why should employers be concerned about the financial wellbeing of their staff?

This negative cycle can affect us in the workplace too. Two-thirds of employees who are struggling financially report at least one sign of poor mental health that could affect their ability to function at work. These include loss of sleep, poor concentration, and reduced motivation. Poor treatment in work can make this all the more difficult, with one in five people who have experienced mental health problems saying they’ve faced discrimination in the workplace due to their mental health.

Employers have the power to improve both the financial and mental wellbeing of their workforce, as well as their productivity, by introducing new processes or resources that build financial resilience, creating a culture of support and providing essential help once problems have set in.

Mental Health at Work toolkit

In this toolkit by Mental Health at Work, they have brought together some resources you can use to create a culture of financial wellness at work.

Source: www.mentalhealthatwork.org.uk

Talk to us at Keeping Well

Our Keeping Well practitioners are here to listen and provide support to you. If you would like to talk about anything causing you worry, anxiety or stress related to financial wellbeing, get in touch: