Keeping Well North West London has won an award at this year’s National Positive Practice in Mental Health Awards.  

The service won in the Workforce Wellbeing category for supporting staff wellbeing during the Covid-19 pandemic.

Dr Chloe Schneider, Keeping Well Service Clinical Lead said:

“The last eighteen months have been an unprecedented time for people working in Health and Social Care settings. Staff have been working exceptionally hard and I’m honoured that the Keeping Well Service has been able to support staff during this challenging time. I’m really proud that the meaningful work of the Staff at Keeping Well NWL has been recognised. Thank you very much!”

Our hub (a partnership between Central and North West London NHS Foundation Trust and West London Trust) was one of the first in the country to be set up as an immediate response to the pandemic to support the psychological wellbeing of NHS and social care staff including volunteers, London Ambulance service, staff providing care to others in the community and in care and residential homes.

Since the service launched in June 2020, we have received over 1,900 referrals.

Ruth Dennis, Head of Psychology at West London NHS Trust said:

“We’re very proud of what Keeping Well has achieved in such a short space of time. NHS and care sector staff have experienced extreme work pressures over the last 18 months and this service was set up in response to support their psychological health and wellbeing. It’s been a great team effort across many different organisations so to get this award is fantastic!”

In September Keeping Well NWL were also finalists at this year’s National Health Service Journal Value Awards (HSJ) in the Mental Health Service Redesign Initiative category. Read more at

Dr Ryan Kemp, Director of Therapies at Central & North West London (CNWL) NHS Foundation Trust said:

“From the very beginning of our partnership work, we were trying to innovate and provide care in new and accessible ways. This award just reinforces the point that we can reach and help people, in this case our NHS and key workers, in multiple ways and they appreciate that effort.”

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