On this page, click below to learn about staff support services available within the NHS to you and your team. For support by your profession, please click here.
If you would like to include information about your organisation's staff support and wellbeing offer here then please get in touch.
North West London NHS organisations
Advise on the prevention of illness and injury at work,and promote wellbeing for staff. They provide confidential advice and support to all staff. Open Monday to Friday (except bank holidays) from 8.30am to 4.30pm.
People at Work (EAP)
Four counselling sessions advertised, but can extend up to six if needed.
Telephone: 020 3286 1545
Internal Counselling Service (non EAP)
Staff here have access to psychologists and counsellors, who you can speak to confidentially about work-related or personal issues. The service is free for staff and self-referrals are accepted.
- Team supervision
- Debrief or resilience session
- Individual therapy and training for managers
Advise on the prevention of illness and injury at work, and promote wellbeing for staff. They provide confidential advice and support to all staff. Open Monday to Friday (except bank holidays) from 8.30am to 4.30pm.
Telephone: 020 8321 5044
Chelsea and Westminster:
Telephone: 020 3315 8330
Telephone: 03303 800 658
Advise on the prevention of illness and injury at work, and promote wellbeing for staff. They provide confidential advice and support to all staff.
Telephone: 01895 279313
Counsellors that offer psychological and emotional support. They also have a 24 hour employee assistance helpline. Six sessions of counselling over 12 months.
Telephone: 03303 800 658
Telephone: 020 3313 7010
CONTACT - internal counselling service (not an EAP)
Offers staff counselling, emotional wellbeing groups, conflict services, team health sessions, consultive supervision, training, trauma debriefs and support groups. CONTACT also have a staff liaison officer and can provide leaflets on a variety of topics. Please see here for more detail about these individual services.
- Hammersmith or Charing Cross Hospitals: 020 3313 2747
- St Mary's: 020 3312 1519
With access to confidential help, support, and advice about everything from bereavement to money worries, our employee assistance programme has you covered.
Telephone: 020 8869 2580 (Northwick Park Hospital) or 020 8967 5703 (Ealing)
Employee Assistance Programme (EAP)
Telephone: 0800 028 0199 to access free counselling and other services. You don’t need to be referred by our occupational health team.
Offer support for issues such as medical information, family issues, relationship advice, consumer issues, drugs and alcohol issues, legal information, bereavement support,counselling, stress and anxiety, childcare support, financial wellbeing and tenancy and housing concerns.
Telephone (24 hour support): 0800 0280199
They produce a weekly newsletter sent to all staff, you can also follow the team on social media @LNW_wellbeing for all latest Trust initiatives to support a healthier you.
Staff counselling (EAP)
Individuals are invited for a one off, one-to-one confidential support session. If difficulties are complex a programme over several sessions may be agreed and formalised. Individuals can refer themselves, be referred by their line manager or Occupational Health. Also offers Critical Incident Stress Debriefing (CISD).
St Bernard's Wing and Broadmoor Hospital: 020 8354 8177
Health at Work (Occupational Health)
If an employee has a long term sickness absence (3 weeks continuously or more) they should be referred to OH and a meeting should be arranged with them.
Telephone: 020 8354 8919 Broadmoor Hospital only: 01344 754310